Frequently asked questions

How to Buy Bitcoins on PoFela.com

First Register an account with POFELA.com

Check your registered email so as to VERIFY YOUR EMAIL (check SPAM if mail is not found in INBOX)

Then do further verify of your account by visiting http://pofela.com/account/verification 

- upload CLEAR 

1. *Regulatory ID (Driver's License, National ID, Voter's Card, Nigerian International Passport and or More.)

2.* Address verification (Regulatory Bills: NEPA Bills, Water Bills, Bank Statement and or More.)

* When done uploading the required DOCUMENTS, Engage the service of our online AGENT so that they can help you VERIFY your profile almost immediately send us a message anytime on on our Whatsapp +2349079910061 and or FACEBOOK PAGE during office close hours https://www.facebook.com/officialpofela/ we would get back to you as soon as possible.

.... After VERIFICATION is all done and confirmed.

Login into your account, and click EXCHANGE located in the MENU beside the website LOGO.

In the SEND section... Click on the drop down and choose BANK TRANSFER (Currency) if sending money in Exchange for Bitcoin or Other Crypto-Currency

Fill out the amount in accordance to your chosen currency (NGN) usually.

The website Quickly calculate what you will RECEIVE in relation to what you have in SEND.

If all looks nice, Go ahead and click EXCHANGE.

Enter Your Bitcoin Address followed by

Making the deposit to the bank account on the order page 

When making payment to the account number presented.... Pls enter your Unique Transaction ID as description of the payment so as to differentiate your payment from others.

After making payment, enter the Transaction ID (This is the unique combination of numbers and alphabets emailed to you upon clicking EXCHANGE

If all information is consistent and payment is confirmed, we shall immediately release Bitcoin in less than 20minutes and maximum of 1hour (provided the money didn't reflect)


NOTE:- Provided an Order is created and Payment not Fulfilled to an hour from the time of creation..... It will be cancelled and the Buyer would have to make a new Order request.

How to Sell Bitcoins on PoFela.com

First Register an account with POFELA.com

Check your registered email so as to VERIFY YOUR EMAIL (check SPAM if mail is not found in INBOX)

Then do further verify of your account by visiting http://pofela.com/account/verification 

- upload CLEAR 

1. *Regulatory ID (Driver's License, National ID, Voter's Card, Nigerian International Passport and or More.)

2.Address verification (Regulatory Bills: NEPA Bills, Water Bills, Bank Statement and or More.)

* When done uploading the required DOCUMENTS, Engage the service of our online AGENT so that they can help you VERIFY your profile almost immediately send us a message anytime on on our Whatsapp +2349079910061 and or FACEBOOK PAGE during office close hours https://www.facebook.com/officialpofela/ we would get back to you as soon as possible.

.... After VERIFICATION is all done and confirmed.

Login into your account, and click EXCHANGE located in the MENU beside the website LOGO.

In the SEND section... Click on the drop down and choose BITCOIN (or Other Crypto-Currency) of your choice provided we allow the EXCHANGE as of that moment.

Chose .... therefore BANK Transfer (Currency) in the RECEIVE section.

Fill out the VOLUME of 'coins you wish to sell.

The website Quickly calculate what you will RECEIVE (Naira) in relation to what you have in SEND (BITCOIN (or Other Crypto-Currency)).

If all looks nice, Go ahead and click EXCHANGE.

Proceed to filing the required form (to collect your Bank Details required for us to fulfill the payment)

You shall be provided with our BTC or Equivalent Adress or Account Details

Engage the Transfer of BTC to the 'provided ADDRESS

After making payment, enter the BlockChain Transaction ID (watch video to see how - https://www.youtube.com/watch?v=9imQ8IonIMc 

If all information is consistent and payment is confirmed, we shall immediately release the equivalent amount in NAIRA to your provided Bank Details in less than 20minutes and maximum of 1hour (provided a delay from any 3rd Party involved).


NOTE:- Provided an Order is created and Payment not Fulfilled to an hour from the time of creation..... It will be cancelled and the Buyer would have to make a new Order request.

How To Write A Testimony. We Love Testimonials!

Testimonial is 
a formal statement testifying to someone's character and qualifications.

In respect to the above definition, it of vital importance that you HELP us grow just by writing a wonderful piece about your EXPERIENCE on our platform. We will oblige your write-up even in place(s) where we fall short on service and you correct us via it. We will post and take note of it cause really, Learning is a continual process.

Hence,

To do the testimony... Ensure You're Logged IN and Just Click This Link : https://pofela.com/account/submit_testimonial to do the write-up.

We appreciate you a lot, and we appreciate every bit of your contribution towards our development.

What Is Transaction ID? and How Do I Get It

Transaction ID or EXCHANGE ID: This is a unique combination of Number and Alphabets you receive via email upon engaging the EXCHANGE process on PoFela.com.

Usually, a Transaction ID or EXCHANGE ID would be dependent on what service you are using.

If you're Sending BANK TRANSFER and Want BITCOIN, your Transaction ID or EXCHANGE ID will BE,

NAME ON BANK ACCOUNT FROM WHICH MONEY IS SENT TO US or simply put your Bank Reference Number (Teller Number) For That Particular Transaction.


This should always be the DESCRIPTION IN Your Payment Since After-all It;s Unique To You and The Ongoing EXCHANGE.

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If you're Sending BITCON and Want BANK TRANSFER, your Transaction ID or EXCHANGE ID will go THUS,

You may Watchhttps://www.youtube.com/watch?v=9imQ8IonIMc


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Visit https://blockchain.info/ in a new browser window. This is a public block chain explorer that you and the recipient can both view. 

1. Find the 'Search' section.



2. Complete the receiving bitcoin address, then select Search. All transactions involving that address will be displayed, newest to oldest. There could be quite a few.


3. To find your transaction, use your browser's find-in-page option (often Command-F or Ctrl-F) to search for the precise bitcoin value that you sent. 

If there are several transactions of the same amount, the transaction time will come in handy. Keep in mind that this time is displayed in UTC format and you'll need to convert from your local time zone.



Having found the correct transaction, the TXID is displayed as a long string of letters and numbers in the grey bar above the amount from the previous step, just to the left of the transaction time.



To view the full details of the transaction, you may visit the TXID link. You can share this link, or just the TXID, with the recipient.


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This Transaction ID or EXCHANGE ID in any case should always be the DESCRIPTION IN Your Payment Since After-all It's Unique To You and The Ongoing EXCHANGE.

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What is PoFela Wallet?

wallet is a small, flat case that can be used to carry such personal items as cash, ...

on PoFela.com, a wallet serves the same context except for the fact that, we serve as thus that small, flat case that can be used to carry such personal items as cash and in some usual cases Bitcoin.

We have a section of our website where you can deposit cryptocurencies (Bitcoin, TheBillionCoin, and more) as such as you can deposit cash either (Naira or USD).

Same section allows you to withdraw cryptocurencies (Bitcoin, TheBillionCoin, and more) as such as you can withdraw cash either (Naira or USD).

- The idea behind the Wallet is to serve as Inventory where you can at any time from the WALLET Exchange 

For Example = 

Bitcoin [BTC] (Stored In Your Wallet) to CASH (We Pay You) 

or 

Cash Deposited To Our Platform (Stored In Your Wallet)  to   Bitcoin (BTC) or The Billion Coin (TBC) or Any Other Crypto of Your choice.



The service is a very good service which can help maximize ease of use of our Service(s) as you may not have to DEPOSIT every time you have a Quick Exchange to Make.

You can get started with your WALLET section                                                                                              https://pofela.com/account/wallet

How to DEPOSIT into WALLET on PoFela.com

The WALLET service(s) can be found here https://pofela.com/account/wallet

- Ensure you're Logged into your account to be able to use the WALLET service first off.
 
- When you're able to view the page


- You may have to choose what you want to DEPOSIT.... could be BITCOIN or Bank Transfer and or any other option available as at the Point of DEPOSIT.

   ---- Should you choose BITCOIN for Example, it is necessary you state the Amount of BITCOIN you would like to DEPOSIT in your PoFela Wallet.
   ---- Satisfied with your DETAILS? just click Process Exchange
   ---- You would then need to ENTER further details such as BlockChain Transaction ID (BITCOIN) and NAME ON DEPOSITORS BANK DETAILs (BANK TRANSFER)

   ---- Then, you confirm your Payment.

- An Agent get a notification and validates your DEPOSIT..... If all is well and right, your DEPOSIT would reflect in your personal dashboard in minutes from after Agent confirmation.

- NOW, it may be exchanged for cash, sent to another user on PoFela.com or  Withdrawn.

How to EXCHANGE from WALLET on PoFela.com

The WALLET service(s) can be found here https://pofela.com/account/wallet

- Ensure you're Logged into your account to be able to use the WALLET service first off.
 
- When you're able to view the page


- You may have to choose from what you have to what you want as it allows absolute self customization.

You would see:

   ---- From WALLET: 
   ---------- This comes as a Drop Down that allows you to choose which of the DEPOSIT you have stored on PoFela..... it may be BITCOIN, TBC or BANK TRANSFER (Cash) and it is what you are willing to give us for what you want to get from us.

   ---- To GATEWAY: 
   ---------- This also comes as a Drop Down that allows you to choose which best way you want to be paid for your EXCHANGE of the DEPOSIT you have stored on PoFela..... it may as well be BITCOIN, TBC or BANK TRANSFER (Cash) and it is what you are willing to get from us for what you want to give to us.

   if CASH
    
   ---- Specify the AMOUNT of your DEPOSIT you want to EXCHANGE for example if you have N500,000 (Bank Transfer/Cash) DEPOSIT in WALLET
   -------- You may decide to EXCHANGE N420,000 from your Total DEPOSIT; leaving you with N80,000 balance in your WALLET which may be exchanged later or WITHDRAWN

  if BITCOIN
    
   ---- Specify the AMOUNT of your DEPOSIT you want to EXCHANGE for example if you have 2BTC (BITCOIN) DEPOSIT in WALLET
   -------- You may decide to EXCHANGE 1BTC (BITCOIN) from your Total DEPOSIT; leaving you with 1BTC (BITCOIN) balance in your WALLET which may be exchanged later or WITHDRAWN

---- Will receive: 

This is an automated calculator that tells you the exact amount of what we will be giving you in return from your EXCHANGE from WALLET

---- Your password: 

Enter again your password (!important). This helps us verify and authenticate that, the EXCHANGE is coming from you directly and not from a 3rd Party.

   ---- Satisfied with your DETAILS? just click SEND
   ---- You would then need to ENTER further details such as BlockChain Transaction ID (BITCOIN) and NAME ON DEPOSITORS BANK DETAILs (BANK TRANSFER)

   ---- Fill the rest of the forms Basic Information.

- An Agent get a notification and validates your EXCHANGE..... If all is well and right, your EXCHANGE would be treated and you will Receive what you have chosen to receive in no time after all requirements are met.

- Easy!

Click here https://pofela.com/account/wallet to Get Started!!!